Returns & Refunds policy

Effective Date: SEP 09, 2025

At GO TRUCK 360 (DBA Elmore Tech), we strive to deliver high-quality digital services. This Refund Policy outlines the conditions under which refunds may be issued.

1. General Policy

We offer a 30-day limited refund policy under specific conditions.

2. Eligibility for Refund

Refunds may be issued if:

• Work has not yet started

• A cancellation request is made within 30 days of payment

• The service delivered significantly deviates from agreed requirements

3. Non-Refundable Cases

Refunds will not be issued if:

• The project has been completed or substantially delivered

• Client fails to provide required information or feedback

• Delays are caused by the client

• Change of mind after project initiation

4. Partial Refunds

In some cases, partial refunds may be issued based on the amount of work completed.

5. Processing Time

Approved refunds will be processed within 5–10 business days via the original payment method.

6. Chargebacks

Initiating a chargeback without contacting us first may result in service termination and legal review.

7. Business Identity Disclosure

All payments and billing descriptors may appear under:

• GO TRUCK 360 or

• Elmore Tech

Both refer to the same legal entity.

8. Contact for Refunds

📧 info@elmoretechnologies.com